P&T Precision Engineering are manufacturing specialists based in Ireland who provide repair and maintenance of small components to the medical, pharma, food and healthcare industries. The industries they supply has changed over the last two years and the company is now focusing on healthcare industries.
Before implementing ProgressPlus, P&T Precision Engineering used their own manual planning system which consisted of Word documents and spreadsheets for storing sales and other critical business information. As P&T Precision Engineering used more than one system they found sourcing and connecting information time consuming and often inaccurate data was used. For example, reporting on labour was challenging as often staff logged incorrect hours which impacted on the actual labour time, this lead to inaccurate costing and reporting. As P&T Precision Engineering began to expand they outgrew their own data recording process and needed to implement an organised all in one system which gave them instant access to clear and accurate information and reporting.
P&T Precision Engineering did their research on business systems, Managing Director Darragh Walsh said:
“We looked at various systems but ProgressPlus stood out as it looked nicer and it felt better. Berkeley Myles Solutions were great – they worked around our needs and what suited us. I think it was certainly created for our type of industry. P&T Precision Engineering chose ProgressPlus over other systems available as ProgressPlus is built for manufacturing companies, we did not need to change anything for ProgressPlus to fit”
Implementing ProgressPlus was a smooth transition for P&T Precision Engineering, “it worked straight away and is so user friendly”. With Berkeley Myles Solutions assistance, customer’s systems can go live very quickly, instantly benefiting customer’s businesses. P&T Precision Engineering had a couple of resistant staff who were fearful of change however, Berkeley Myles Solutions support team were and are always available to help staff get up to speed with ProgressPlus.
“Even Tony the Managing Director, helped us along with phone calls and talking it through with us, the ongoing support has really helped us get the most from ProgressPlus”.
P & T Precision Engineering have been using ProgressPlus as their only system for many years now and are most impressed with what the business can get out of ProgressPlus. As the business continues to grow, ProgressPlus helps P&T Precision Engineering keep track of what is going on in the organisation. Prior to using ProgressPlus the company often relied on memory for controlling deliveries but now they can physically see deliveries so the business knows it is not missing any information.
ProgressPlus has dramatically improved internal efficiency and as a result P&T Precision Engineering has doubled its output in the last two years. Another key benefit ProgressPlus has given P&T Precision Engineering is that users can run reports to identify where any issues are, show what jobs the business is doing well on and jobs are not as successful “it definitely focused us”.
P&T Precision Engineering have seen a range of benefits to their business since implementing ProgressPlus:
- Saved time and money
- Increased efficiency
- Creating a better business perception of themselves to customers
- Maximising the professional manner of the business
- Gaining new clients
As ProgressPlus uses the businesses logo on all delivery notes and outgoing documentation P&T Precision Engineering has improved its professional image, giving P&T Precision Engineering a better standing with customers. This extra benefit of ProgressPlus has been a major advantage to P&T as it has helped them gain larger contracts with clients who require traceability from suppliers.
P&T Precision Engineering are hoping to become ISO 9001 certified in the near future and ProgressPlus can help the business along its journey to certification as “Most of the information is there and ProgressPlus should look after the majority of that for us”.
“Overall, I think Berkeley Myles is a good company I have never had any issues with them and they have always helped out whenever we needed it, whenever we need training we just pick up the phone and they get it organised for us”.
Berkeley Myles Solutions wish P&T Precision Engineering all the success for the future and look forward to assisting P&T on its journey towards ISO certification.