Thanks to our ProgressPlus Customers

A big thanks to all our existing and new customers for helping make 2019 a record-breaking year.

With their support, we have been able to achieve the most new sales ever in our company’s history twice.

  1. We achieved the highest ever month of new sales in July
  2. We had the highest sales in the 2019 calendar year

Customers Making The Jump To a Better System

  • LogLogic moved to ProgressPlus because the other software and support they were using was hurting their business
  • Loadpoint Bearings want to make an improvement as the software was hindering their growth
  • With Wellahead, the software couldn’t help them comply with legislation

We know that changing systems can seem like a big decision, but this year more and more manufacturing companies are taking that “leap of faith”. Moving to ProgressPlus doesn’t mean you have to deal with potential disruptions during transition or the inconvenience of training new staff.

We often see frustrations with existing software providers and their related services. We just want to let you know, you don’t need to accept it. Migration is a straightforward process and you can choose ProgressPlus.

Growth in Ireland

In 2019, we have continued to grow in Ireland.  Last year we decided to add a dedicated field-based resource to cover Northern Ireland and the Republic of Ireland so we can shorten implementation times and customers can go live quicker. Our implementation consultant, Matt Gilmour, supports customers from Coleraine in the north, Waterford in the south, Galway in the west and Dublin in the east.

Team stability and development

In 2019 we have continued to retain and develop staff. One of our articles featured Stuart Wilson who has been with the company for 20 years. Stuart said:

 

“In Berkeley Myles Solutions we truly are a team. I see my fellow workers as friends rather than colleagues, and that helps us work together.”

 

We have been nurturing and developing new recruits as well as long term staff.

It is fundamental that anyone joining the team has the right attitude towards customer service. This is evident with two of the newer employees, Steven Wilson and Jordan Dalzell, who have made progress in their careers.

In the New Year, Steven will start training customers and implementing the software at their premises and Jordan has become a lynchpin of the support department.

Steven said:

 

“I enjoy the challenges posed when customers require help with situations that are maybe not run of the mill support calls. It’s rewarding when they are grateful for guidance on anything that makes their job easier.”

 

Jordan concurred:

“I think working at Berkeley Myles has been very rewarding. It has allowed me to face complex challenges and forced me to learn quickly – taking me out of my comfort zone. This has been very beneficial to my overall development as an individual.” 

At Berkeley Myles Solutions our success is based on yours. All the staff won’t rest until our customers get results – their pursuit of a solution is relentless.

Tony MacBride, Managing Director of Berkeley Myles Solutions concluded:

 

“Thanks to the customers for all the support and their suggestions helping us go forward together. They have put the trust in us, we appreciate that they have come onboard and look forward to continuing working in partnership together.”