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Customer Voice Clips

“The auditors love it” – How ProgressPlus impressed ESL’s auditors

Category: Efficiency & Accreditation

“I love the way it all comes together from start to finish.”

— Darren Perry, ESL Engineers

Real Value, Real People – Dan’s Experience with ProgressPlus

Category: Pricing & Support

“It’s a really good value-for-money service… it’s very easy to get a hold of them.”

— Dan, Procurement Head, Callum Designs

“Jaws hit the floor” – Why Daro Connectivity was blown away by ProgressPlus

Category: Ease of Use & Team Impact

“The reaction of my team was phenomenal; their jaws hit the floor due to the system’s minimum level of complexity.”

— Dave Cheale, Operations Manager, Daro Connectivity Ltd

“Support at 5 o’clock” – Why EuroScot Engineering trusts ProgressPlus

Category: Customer Support & Responsiveness

“When you phone them up at 5 o’clock at night, and they are still there, unhurried, patient, and ready to help.”

— Kenny Gemmill, Planner Scheduler, EuroScot Engineering

“The spine of our organisation” – Piltdown Engineering on ProgressPlus

Category: Customer Support & Continuity

“A software that holds all vital information is like the spine of our organisation – it ensures continuity.”

— Kate Hogan, Managing Director, Piltdown Engineering

“99% yield and delivery” – Thomson Pettie’s turnaround with ProgressPlus

Category: Efficiency & Results

“We are at 99% yield and 99% delivery. From where we were six months ago, it’s a great turnaround.”

— Craig Shaw, Group Operations Director, Thomson Pettie Group Ltd

“Helped us achieve success” – Personalised support for Piltdown

Category: Customer Support & Operations

“ProgressPlus made customer service a priority and helped us achieve success.”

— Piltdown Engineering

“Easy for everyone” – Smooth onboarding & delegation with ProgressPlus

Category: Ease of Use & Team Integration

“It is easy for everybody in the organisation to navigate... This invaluable feature helped us with onboarding new employees.”

— Kate Hogan, Managing Director, Piltdown Engineering

“Remarkable growth” – Bigger clients, better morale with ProgressPlus

Category: Growth & Performance

“We achieved remarkable growth with ProgressPlus, unlocking our potential to expand business with our biggest client.”

— Craig Shaw, Group Operations Director, Thomson Pettie Group Ltd

“Smiling faces all around” – Less stress, more control with ProgressPlus

Category: Customer Support & Workflow Management

“Smiling faces all around, thanks to ProgressPlus! Our workers now feel less stressed to meet the demands of our clients.”

— Craig Shaw, Group Operations Director, Thomson Pettie Group Ltd

“Infinite data” – Data-driven growth with ProgressPlus

Category: Efficiency & Data Management

“ProgressPlus offers infinite data to ensure we can operate effectively throughout time.”

— Kate Hogan, Managing Director, Piltdown Engineering

“Boxed above our weight” – Small business success with ProgressPlus

Category: Growth & Empowerment

“Thanks to ProgressPlus, we boxed well above our weight and came out on top!”

— Kate Hogan, Managing Director, Piltdown Engineering

“Saved 100 hours a month” – Tailored solutions for Bright Engineering

Category: Efficiency & Customisation

“We were able to save up to 100 hours of admin time per month.”

— Jon Hoyle, Director, Bright Engineering

“15% upturn in efficiency” – Bright Engineering’s productivity boost

Category: Performance & Efficiency Gains

“We identified a 15% upturn in efficiency, ensuring we could exceed our targets.”

— Jon Hoyle, Managing Director, Bright Engineering

“Installation took 1–2 days” – Hassle-free setup for Bright Engineering

Category: Setup & Onboarding

“Installation took 1–2 days… it was a smooth and fully supported process.”

— Jon Hoyle, Director, Bright Engineering

“30 minutes down to 1–2 mins” – Time-saving wins with ProgressPlus

Category: Admin Time & Productivity

“A half an hour job went down to 1–2 minutes.”

— Jon Hoyle, Director, Bright Engineering

“Final comments” – Wrapping up with gratitude from ProgressPlus clients

Category: General Feedback

“We always work hard to ensure our customers get the most out of our management system. Thank you for your continued trust and support.”

— ProgressPlus Team Message

“Complete traceability” – Staying ahead with ProgressPlus

Category: Traceability & Workflow Management

“You’ve got complete traceability from start to finish.”

— EuroScot Engineering

“Streamlined processes & better communication” – James from Datum

Category: Workflow & Communication

“ProgressPlus helped us streamline processes, save time, and enhance organisational communication.”

— James Lees, Datum Electronics

“Tailored support & insights” – James from Datum on seamless experience

Category: Customer Support & Business Intelligence

“ProgressPlus helps track operations, provide insights, and ensure a seamless support experience.”

— James Lees, Datum Electronics

“Full training and support” – Why implementation with ProgressPlus is seamless

Category: Training & Implementation

“We offer full training to you and your staff when you implement our management system.”

— James Lees, Datum Electronics

“Main benefits of ProgressPlus” – Saving time, improving operations

Category: Efficiency & Cost Reduction

“Maximise speed, reduce waste, and improve staff efficiency.”

— EuroScot Engineering

“Support team on hand” – Why customers rely on ProgressPlus support

Category: Customer Support

“Our support team are on hand whenever you need to help guide you through our system.”

— ProgressPlus Support Team

“A company who cares” – Maria on what makes ProgressPlus support stand out

Category: Customer Support & Team Culture

“Maria’s dedication to helping our customers makes her an exceptional part of our support team.”

— Maria Pearson, Customer Support Analyst, ProgressPlus

“No more manual stock checks” – Daro saves time and avoids downtime

Category: Stock Management & Efficiency

“We no longer need to perform manual stock checks — saving time and money.”

— Daro Connectivity

“Jaws hit the floor” – Daro's reaction to ProgressPlus simplicity

Category: User Experience & Simplicity

“ProgressPlus was so easy to use, their employees’ jaws hit the floor.”

— Daro Connectivity

“Best-in-class support” – James from Datum shares his view

Category: Company Overview & Support

“We understand the importance of help and guidance when you need it most.”

— James Lees, Datum Electronics

“Not telling anybody that!” – Kenny on how easy ProgressPlus really is

Category: Simplicity & User Satisfaction

“Makes mine extremely easy — but I’m not telling anybody that!”

— Kenny, ProgressPlus Client

“Never been in such a good position” – Audit success with ProgressPlus

Category: Audit Preparation & Traceability

“The FD says he has never been in such a good position coming up to an audit.”

— Declan Foran, Procurement Manager, Eire Composites

“Never been this prepared for an audit” – Case Study with Eire Composites

Category: Audit Readiness & Case Study

“The FD says he has never been in such a good position coming up to an audit.”

— Declan Foran, Procurement Manager, Eire Composites

“Now we’re able to manage inventory effectively” – Eire Composites

Category: Inventory Control & Operational Visibility

“We didn't have inventory management... now we're able to manage the inventory effectively and see the labour that goes into it.”

— Declan Foran, Procurement Manager, Eire Composites

“Support with Mark-Up & Margin Reporting” – Conveyortek

Category: Customer Support & Reporting

“Our client, Claire at Conveyortek, recently reached out... We provided a solution and talked her through the process.”

This kind of support is part of the ProgressPlus promise — help when you need it most.

“Fantastic Responsiveness” – Claydon Drills

Category: Support & Ease of Use

“I have never experienced a time where we cannot phone up and get the information we need.”

This case study highlights ProgressPlus's ability to adapt to different tech skill levels and still deliver reliable support.

“Double the Price, Less Capability” – Technical Metals

Category: Cost Savings & Software Efficiency

“The previous system was double the price but didn’t offer a fraction of what ProgressPlus can do.” – Ursula McGeown

Technical Metals switched from costly, fragmented systems to ProgressPlus and gained control, efficiency, and real savings.

“It Made My Life Easier” – EuroScot Engineering

Category: User Experience & Productivity

Kenny Gemmill shares how ProgressPlus has made his job and daily tasks far more manageable.

From simplifying tasks to improving workflows, EuroScot Engineering credits ProgressPlus for easing daily operations and increasing clarity.

“Efficiency & Support Praise” – Datum Electronics

Category: Productivity & Customer Support

"We've streamlined ourselves and seen benefits in terms of time saved." – James Lees

James highlights how ProgressPlus helped Datum Electronics boost efficiency and praises the responsiveness of the support team.

“Click of a Button” – Cormac Engineering

Category: Simplicity & Workflow

"You can double check things if you wanted to. For me, from the click of a button." – Stephen Corbett

Stephen from Cormac Engineering highlights how easy it is to retrieve and verify information instantly with ProgressPlus.

“Everyday Needs” – Cormac Engineering

Category: Daily Workflow Support

"We spoke to Stephen Corbett of Cormac Engineering about ProgressPlus and how it has helped them with their everyday needs."

This short video hints at how ProgressPlus supports everyday operational needs—keeping things simple, structured, and consistent.

“Trusted ERP Support” – Bright Engineering

Category: ERP Reliability & Customer Support

"We love helping our clients, like Jon at Bright Engineering, keep their business moving."

ERP failure can stall a business—but ProgressPlus ensures there's always someone to call. Discover how Jon’s team stays up and running with dependable support behind the scenes.

“Overcoming Fear of Change” – Bright Engineering

Category: Onboarding & Implementation

"With simple set-up and training from ProgressPlus, you can be using the new software quickly."

Jon Doyle shares how easy implementation and clear reporting helped his team adopt ProgressPlus without disruption. A great story for businesses hesitant to switch systems.

“Benefits of Shop Floor Data Collection”

Category: Real-time Data

"The repeat orders certainly are going through quicker—we’ve got more confidence in them."

Discover how shop floor data collection with ProgressPlus improves accuracy, speeds up repeat orders, and boosts trust in business processes.

“The Heartbeat of Your Business”

Category: Scalability & Integration

"The business couldn't operate the way it does without the system now."

European Circuits relies on ProgressPlus to scale and adapt seamlessly. Find out how our platform became essential to their daily operations.

“I can't fault the support team”

Category: Customer Support

"I can't really fault — I can't fault the support team, I've really got to say that."

Our expert support team is always just a phone call away. Hear how their responsiveness made all the difference.

“Helps us price jobs more accurately”

Category: Job Costing

"Well, if you find the same problem occurs again..."

Pricing can be a guessing game—but not with ProgressPlus. Euroscot Engineering explains how accurate time tracking helped them adjust pricing with confidence.

“We had a couple of recommendations…”

Category: Choosing the Right System

"We had a couple of recommendations when we were looking for a new system."

Datum Electronics shares why they chose ProgressPlus after industry recommendations—and how the switch made a difference to their production control.

“How does Euroscot use shop floor data collection?”

Category: Shop Floor Insights

"Shopfloor data collection can give you insight into how long production takes and how long run time was."

Learn how Euroscot Engineering uses ProgressPlus to gain detailed insights into production run times, helping them improve accuracy and output efficiency.

“How has ProgressPlus supported you?”

Category: Customer Support

"We don’t just give you a manual and send you on your way—we support you at every step of the journey."

James Lees shares how ProgressPlus has provided ongoing support for their business, helping them create plans and stay on track with processes.

“How did ProgressPlus support you?”

Category: Implementation & Remote Support

"Lockdown or no lockdown, we’re here to support you at every step of the way."

James Lees from Datum Electronics explains how the ProgressPlus team provided training and setup remotely—even during lockdown—ensuring minimal disruption and maximum value.

“How can ProgressPlus help your business?”

Category: Order Management & Efficiency

"From the order entry you put the orders in—you then have the parts linked to it."

This short testimonial from Euroscot Engineering explains how ProgressPlus streamlines operations—from order entry to linking parts—making your entire workflow easier to manage.

“How are ProgressPlus different?”

Category: Customer Service & Relationship

"What is your overall view of the company?" – Interview with James Lees, Datum Electronics

This clip highlights why ProgressPlus stands out—not just for the software, but for their hands-on support and dependable team of specialists.

“Does ProgressPlus make your job easier?”

Category: End User Experience

“With the press of a button... it's all done for me.” – Kenny Gemmill, Planner Scheduler, Euroscot Engineering

This short but powerful clip shows how ProgressPlus removes manual steps and saves valuable time for on-the-ground team members.