Customer Centric Company
Helping You Enhance Your Business Performance with ProgressPlus
When using a system that is critical to the running of your business, we understand how important it is to have help and advice at hand when you need it most. Berkeley Myles Solutions have over 20 years’ experience in supporting businesses in a range of industries. Our team of service and support consultants are highly skilled ensuring less downtime and rapid resolution of all queries.
We undertake to provide our clients with a complete business management solution and maintain our quality of service throughout the life of the product. You can rely on manufacturing control software that is totally fit for purpose and we back this up with effective, on-going, targeted support to optimise your performance and extract the maximum value from your investment.
When you have invested money in a software solution you need to make the most of that investment. Berkeley Myles Solutions specialise in a range of professional services to help ensure you achieve ROI.
After you buy, Berkeley Myles Solutions works closely with you to bring your ProgressPlus installation into productive operation quickly and effectively, providing full support, training and implementation.
We can tailor ProgressPlus to your precise requirements, either by configuring the software or by adding extra functionality, seamlessly integrating these modifications into the core solution. This exclusive service gives you the best of both worlds –the flexibility of a tailored system and the reliability of one that is tried and tested.
Our on-going development programme to incorporate enhancements into the product makes sure that ProgressPlus maintains its leading position. We encourage customers to make give feedback on the software for future developments. We also run local customer user groups to discuss what we have done, what we plan to do and what customers would like us to do. As a customer you will be invited and encouraged to attend these events.
Remote monitoring of ProgressPlus sites
Online tools play a vital part in helping us to detect and resolve problems and maintain quality of service. ISL Light is an instant remote support solution. It lets you give our Support Team secure access to any PC in your company running ProgressPlus. ISL Light is easy to use and requires no installation, configuration or maintenance. All you need for instant assistance is a live Internet connection.
To find out how we can help support your business please call our office on 0141 440 1987