In the highly regulated aerospace industry, companies like Regal Precision Engineers face immense pressure to maintain strict quality control, ensure traceability, and manage operations effectively. For Regal, the challenge was compounded by outdated, fragmented systems that could no longer meet the demands of their growing business. That’s when ProgressPlus stepped in, not just as a software provider but as a partner, helping Regal address these challenges through innovative solutions.
A Collaborative Approach
When Regal Precision Engineers began their search for a new production management solution, they explored several options. However, ProgressPlus stood out for its transparent approach and commitment to addressing their challenges. From the outset, the Regal team felt confident that ProgressPlus wasn’t just selling a product but was committed to delivering meaningful results.
“The support we’ve received from ProgressPlus has been staggering,” said Paul Charnock, Quality Manager at Regal Precision Engineers. “They’ve gone beyond just providing a system—they’ve become an integral part of how we operate. Their adaptability and transparency have reshaped how we manage our processes, enabling us to meet the demands of our industry with confidence.”
This level of collaboration established a strong working relationship. Unlike transactional vendors, ProgressPlus partnered with Regal to identify their pain points and deliver solutions that addressed them directly.
Bespoke Solutions for Complex Needs
One of Regal’s primary challenges was the fragmented nature of their existing systems. They relied on multiple disconnected tools, including an outdated Microsoft Access-based calibration system, to manage various aspects of their operations. This not only created inefficiencies but also made it difficult to meet the stringent traceability requirements of the aerospace sector.
ProgressPlus offered an integrated production management system that brought all of Regal’s processes together in a single platform. Understanding Regal’s needs, the ProgressPlus team developed a bespoke calibration module, enabling Regal to:
- Track equipment history and work orders with full traceability.
- Provide comprehensive transaction histories for audits and compliance.
- Simplify processes that previously required multiple systems to manage.
This focused approach ensured that Regal’s operational challenges were addressed effectively. It provided practical solutions to improve their processes and meet industry demands.
Measurable Improvements in Operations
Since implementing ProgressPlus, Regal has reported significant improvements across their operations:
- Traceability: The integrated system enables complete transaction and equipment histories, simplifying audits and ensuring compliance with BSI and AS9100 standards.
- Data Accessibility: Reports and analytics are now readily available, allowing Regal to make faster, informed decisions.
- Time Efficiency: With centralised data, team members no longer need to spend hours searching for information, freeing up valuable time for other critical tasks.
- Process Simplicity: Quotation management, subcontractor communication, and data analysis have all become more efficient and effective.
A Reliable Partnership
What sets ProgressPlus apart is their dedication to their clients. Regal’s experience reflects a company that prioritises transparency, listens to its customers, and delivers solutions that drive real results.
“With ProgressPlus, we feel like we’re working with an extension of our team,” Paul Charnock added. “Their honesty and responsiveness are unmatched. They don’t just provide a system; they ensure we succeed in using it to its full potential.”
Looking Ahead
For Regal Precision Engineers, collaborating with ProgressPlus is not just about solving today’s challenges – it’s about building a foundation for future growth. With ProgressPlus by their side, Regal is well-positioned to adapt to industry changes, maintain compliance, and continue delivering the high-quality solutions their aerospace clients expect.
If you’re looking for a company that understands your business and delivers innovative solutions to meet your challenges, contact ProgressPlus today.