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What to Expect

Three Simple Steps to Success…
Our three-phase remote implementation provides you with all the
support and knowledge you need to make the most of ProgressPlus.

Analyse your situation

To provide the best service and support possible, we start our relationship with you by analysing your company, its current processes, as well as spotting any blockers. Our preparations allow us to see your business first-hand by doing an audit on your day to day operations – this helps us understand and identify where change is needed.

Plan the delivery

Adding a new software package to your business needs a bit of planning. We provide short, interactive and real-time training sessions online. Our training is also bespoke to your company and lets your staff get to grips with the software straight from implementation.

Rapid Deployment

We implement ProgressPlus in a staged process that takes place rather quickly. We migrate all historical data across the ProgressPlus before making it active and ready to use in your business. Alongside a rapid implementation across your whole business, we fully train and offer ongoing support to your staff to ensure they get the best of the software.

Get in Touch to Learn More

Customer-Centric Company

At Berkeley Myles Solutions, our customers are our number one priority. You can expect us to support you every step of the way. We don’t believe in lengthy and tedious ticketing systems, which lead to disjointed support. We recognise that our production control software is critical to your business’s operations. Therefore, we offer constant round-the-clock support.

We are always just a phone call away. If you run into any problems, we will prioritise getting you back up and running ASAP. This is just one of the things that sets us apart from other suppliers.

Our ongoing development programme ensures ProgressPlus is future-ready. For over 25 years, we’ve listened to our customers’ concerns, queries, and needs. We run regular feedback events, and our customers are encouraged to attend to provide insight into ways we can improve and grow the software to benefit them.


To detect and resolve problems, maintain quality of service and assist our customers, we utilise online software tools. Products such as Microsoft Teams and ISL light give us instant contact with our customers and allow us to remotely assist them should they need us.

Hear about our support from our customers

Next steps?
To find out how we can help support your business please call our office on 0141 440 1987

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