Loadpoint Bearings is a leading UK based manufacturer of Air Bearing spindles and have recently acquired a new factory. The new unit; three times larger than the existing building, will be the new UK headquarters for their ever-increasing line of products.
The company has been fixing the foundations of their business to support this growth and as well as the new premises they have assessed and updated their business systems.
Loadpoint Bearings previously implemented Tricon Systems to manage their production processes. At the time Tricorn was satisfactory for the business but with the growth plans they required a robust and sustainable production control system to take the business to the next level and they had to implement new software.
This year, the company has already grown turnover from £1.6 million to £3 million with the next goals being £4 million and then £6 million so they selected ProgressPlus to help them do this in a more methodical manner.
Some of the benefits for Loadpoint Bearings so far:
Chantall Flagg said: “Since implementing ProgressPlus, Loadpoint Bearings has had better control of processes. The works order reports allow us to have complete visibility across the company. There is transparency and traceability throughout production, every department is aware of what stage a job is at, everybody uses the system for their relevant area of work.”
“The support team have been absolutely brilliant. We didn’t have this service with Tricorn before. With Berkeley Myles Solutions you call up and dial into their instant remote support solution so easily and literally work through tasks on the screen. This helps immensely as we can show them what we are talking about and need help with.
- They are never too busy whenever we have called up.
- We have never had to wait for people to call me back.”
“With the old system support we had to go and find our support number and type that in. The people spoke very much in a computer language and it was difficult to follow what they were talking about whereas with Berkeley Myles Solutions it is not like that at all. “
“They are great and really helpful.”
Tony MacBride, MD at Berkeley Myles Solutions, concluded:
“It is great to support Loadpoint Bearings with their growth plan by helping them move to the next level, driving efficiency improvements and meeting compliance with industry quality standards.”
“More and more companies throughout the manufacturing industry are now adopting our ProgressPlus software and recognising that it can play a significant part in helping them to achieve the necessary efficiency gains and pass stringent quality audits by prospective clients.”