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Author: MavensAdmin

The Misconception About Software

A common statement Berkeley Myles Solutions often hear is “our business is different, I don’t think any software system can meet our specific needs.” What people then discover is that Berkeley Myles Solutions’ ProgressPlus software is flexible as is their implementation process. Every business is

Why We Don’t Attend Trade Events

If you are planning on attending any upcoming manufacturing events such as, “Southern Manufacturing and Electronics”, you won’t be stumbling across our team. At Berkeley Myles Solutions we have opted to step away from pursuing new business at trade events and instead, lead our own

ProgressPlus is Well-ahead of Emax Systems

Wellahead Engineering has been delivering precision machining services and engineering solutions since 1998 for a wide variety of industrial, commercial and private applications including Oil & Gas, Marine and Renewables. The company had been using Emax Systems but due to poor customer support and not being able

How Do You Assess Customer Experience

Most of today’s customers must manage under time pressures and they appreciate convenience and responsiveness - especially when they need to solve a problem. In a world where a company’s details of their products and services and any amount of technical information is just a

ProgressPlus To Assist Loadpoint Bearings with Expansion

Loadpoint Bearings is a leading UK based manufacturer of Air Bearing spindles and have recently acquired a new factory. The new unit; three times larger than the existing building, will be the new UK headquarters for their ever-increasing line of products. The company has been

When You Invest In Berkeley Myles You Do So for the Long-Term

When investing in a business management system it is imperative that you get it right. These systems are the foundation of your business. Therefore, in this strategic buying decision, your due diligence should obviously consider if the system fits with your business processes and does the

Customer Support Done Right

Why do businesses get support so wrong? And why do they think it is acceptable to: Leave you on hold for 1 hour and 30 mins? Add you to a ticketing system? Point you to a knowledge base to sort the issue yourself? Customer support

NCS Fabrications Increase Their Business Five-Fold

Our managing director, Tony MacBride, recently visited our customer NCS Fabrications. He was pleased to hear that the business has grown significantly since they first bought ProgressPlus production control software 14 years ago. It is great to see ProgressPlus being part of a true manufacturing